👋 I am Devendrakumar. I specialize in continuous improvement using the PDCA problem-solving strategy in ITSM and PPM.
What I Do
I provide fractional Executive Leadership in…
- Technology Management
- Service Management
- Project Management
- Operations Management
- Information Security
How I Work
I work with founders, boards and executive teams on a part-time, project-based or interim basis. I like, practice, and advocate PDCA (Plan-Do-Check-Act) problem-solving strategy, the gist of agile framework.
Experience & Impact
- 20+ years in enterprise IT, SaaS and InfoSec
- Service Management: Hosted 5000+ SaaS apps with 99.999% uptime on AWS
- Account Management: Managed 30+ accounts with 85% billable work
- Information Security: Set up GRC monitoring for a bank
- Technology Management:
- Stress tested DB products with DWBI apps
- Supported legacy (out-of-support) systems
Portfolio Highlights
- @Trilogy | Service Management: Delivered 99.999% uptime across the full database stack, meeting and exceeding availability targets. Successfully maintained the infrastructure for over 5,000 hosted products, enabling scalability and centralized governance.
- @Pythian | Account Management: This Managed Service Provider (MSP) supported multiple global clients, each with unique business continuity requirements. I collaborated with the client’s remote teams to understand workload distribution, downtime tolerance, and recovery expectations.
- @Nous InfoSystems | Information Security: During this onsite deployment, I was responsible for auditing Oracle databases to meet strict data security requirements. I configured the third-party tool DbProtect to enforce compliance policies and track database access.
- @SLK | Product Management: Rolled out the solution across all dealerships, where it consistently handled 1,000+ concurrent users without missing performance targets.
What Clients Say
- “Look no further than Devendra – a genuine wizard in the field.”
– Ivan R., Chief Executive Officer at Servikus LLC - “He is concise and to the point. We are about to take up a second project together.”
– Matthew T., Chief Technology Officer at JustLogin Pte Ltd - “He went out of his way and helped us when our production server was down 3 days back.”
– Surendra M., Chief Technology Officer at HRMantra Software Pvt Ltd - Very satisfied with Devender’s work, he pulled us through some very tough situations.”
– Abdul B., Vice President at Computer Frontiers Inc
Get In Touch
Open to fractional role, advisory opportunity, and board-level consulting.
✉️ support@devendrashirbad.in
🌐 https://devendrashirbad.in
🟢 Available for hire