...

👋 I am Devendrakumar. I specialize in continuous improvement using the PDCA problem-solving strategy in ITSM and PPM.

continuous improvement using the PDCA problem-solving strategy

What I Do

I provide fractional Executive Leadership in…

  • Technology Management
  • Service Management
  • Project Management
  • Operations Management
  • Information Security

How I Work

I work with founders, boards and executive teams on a part-time, project-based or interim basis. I like, practice, and advocate PDCA (Plan-Do-Check-Act) problem-solving strategy, the gist of agile framework.

Experience & Impact

  • 20+ years in enterprise IT, SaaS and InfoSec
  • Service Management: Hosted 5000+ SaaS apps with 99.999% uptime on AWS
  • Account Management: Managed 30+ accounts with 85% billable work
  • Information Security: Set up GRC monitoring for a bank
  • Technology Management:
    • Stress tested DB products with DWBI apps
    • Supported legacy (out-of-support) systems

Portfolio Highlights

  • @Trilogy | Service Management: Delivered 99.999% uptime across the full database stack, meeting and exceeding availability targets. Successfully maintained the infrastructure for over 5,000 hosted products, enabling scalability and centralized governance.
  • @Pythian | Account Management: This Managed Service Provider (MSP) supported multiple global clients, each with unique business continuity requirements. I collaborated with the client’s remote teams to understand workload distribution, downtime tolerance, and recovery expectations.
  • @Nous InfoSystems | Information Security: During this onsite deployment, I was responsible for auditing Oracle databases to meet strict data security requirements. I configured the third-party tool DbProtect to enforce compliance policies and track database access.
  • @SLK | Product Management: Rolled out the solution across all dealerships, where it consistently handled 1,000+ concurrent users without missing performance targets.

What Clients Say

Get In Touch

Open to fractional role, advisory opportunity, and board-level consulting.

✉️ support@devendrashirbad.in
🌐 https://devendrashirbad.in
🟢 Available for hire

Scroll to Top
Seraphinite AcceleratorOptimized by Seraphinite Accelerator
Turns on site high speed to be attractive for people and search engines.