Is there a contract? Yes – a clear and concise terms document. NDA welcomed. No heavy legalese or law firm back-and-forth.

1. Engagement Plans

• Leadership Partner: 120–160 hrs/month, 6 months minimum
• Strategic Advisor: 40–80 hrs/month, 3 months minimum
• Executive Counsel: 15–30 hrs/month, 3 months minimum
• All plans are prepaid. Unused hours do not roll over.

2. Communication & Availability

• Primary Hours: IST (Indian Standard Time)
• Communication via client-preferred tools (Slack, email, Teams, etc.)
• Critical or emergency issues handled promptly, regardless of time zone.

3. Tools & Infrastructure

• Engagement utilizes client’s existing systems and platforms
• Consultant provides expertise, guidance, and execution support
• Any additional tools or infrastructure require prior agreement.

4. Confidentiality & Data Protection

• All client information is treated as confidential
• No sharing outside the scope of engagement
• NDA signed upon request
• Client data removed from consultant systems post-engagement.

5. Dispute Resolution

• Resolve disagreements via direct discussion first
• 15-day window for resolution before escalation
• Mediation preferred prior to legal action
• Jurisdiction based on mutual agreement.

6. Force Majeure

• Covers natural disasters, outages, conflicts, or unforeseen events
• Parties notify each other promptly
• Obligations may be temporarily suspended
• Either party may terminate after 30 days if unresolved.

7. Amendments & Modifications

• All changes must be documented in writing
• Verbal agreements are non-binding
• New terms supersede old when acknowledged by both parties.

8. Termination & Exit Terms

• Client may terminate post-lock-in with written notice
• Prepaid hours are non-refundable
• Final handover upon mutual confirmation
• Consultant exits client systems cleanly and securely.

9. Ownership of Work

• All deliverables and outputs remain the client’s property
• Consultant retains no rights to reuse or redistribute without permission.

10. Reporting & Time Logs

• Work summaries provided in agreed intervals
• No screen recording or intrusive monitoring
• Optional detailed reporting available on request.

11. Adoption of Client Systems

• Consultant integrates with client’s tools and workflow
• Ensures smooth coordination with internal teams.

12. Usage Flexibility

• Hours can be applied to any executive, advisory, or operational task
• No micromanagement of how hours are allocated.

13. Vacation / Pauses

• Pauses mutually discussed and agreed in advance
• Subject to fair-use and operational requirements
• Policies revisited periodically for clarity.

14. Policy Guidance

• Guidelines exist to facilitate the engagement, not restrict it
• Adjustments are possible for long-term clients.

15. FAQ Reference

• Separate FAQ addresses billing, availability, NDAs, upgrades, and engagement specifics.

16. Entire Agreement

• This document represents the full understanding between both parties
• Supersedes all prior agreements, written or oral, unless explicitly referenced herein.